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EmmaSpencer-43a's avatar
EmmaSpencer-43a
Community Member
25 days ago

Recording using Peek with wider screens

We have recently upgraded our office setups and replaced our old dual monitor setup with new curved wide screens.

Generally this has been great, but I am finding that Peek is unable to identify screens or windows with the wider screen attached.

When I am working on the laptop alone or at home attached to 2 standard monitors, I am able to select a window or screen and Peek is able to recognise the dimensions of the window and record.

If I am connected to the wide screen Peek is unable to select any window or screen correctly, even if I direct it to a window on my laptop screen

Is there anything I can do about this? At the moment I am forced to do all screen recordings after hours at home and it is having a big impact on the work I can get done.

1 Reply

  • Hi EmmaSpencer-43a​!

    Sorry to hear that you're having trouble recording Peeks on widescreen monitors!

    I see that you've connected with my colleague Robert through a support case. It looks like he just replied to your e-mail sharing insight and suggestions.

    We can continue the conversation there to keep all information in one spot.