Forum Discussion
Replay Publishing a Black Screen.
It is now 2023. Any update on this issue being resolved? In my situation I published a storyline 360 project as a video. It plays wonderfully. I then imported the .mp4 into Replay 360 and added a music track. I published in Replay and got the audio with a black screen.
I've found forum entries going back over 4 years. Seriously? Storyline doesn't let you add audio across slides, and the workaround, Replay doesn't publish properly.
Why isn't this a priority?!
Hi Rachael,
Sorry to hear about your experience with Replay 360.
I'm not seeing any recent reports of this issue from other users, so there's a chance that this behavior might be installation specific. If the behavior is happening for all of the videos that you are trying to publish, try doing a repair to see if this helps:
You'll also want to make sure that your machine meets the minimum system requirements needed to run Replay 360.
If the issue persists, open a case with our support team here so we can take a closer look at what's happening.
