Forum Discussion
Rise 360 + Vimeo
It is not isolated and occurs on all browsers. I have tested on Prisma, Edge, Safari, Chrome, Firefox and Opera. I also tested a Vimeo embed on my personal website to see if the issue is Vimeo and it played perfectly. YouTube embeds and uploaded videos work fine on Rise. It's the Vimeo embed that has issues playing but is ONLY on Rise.
Please create a Tech Support case and report your findings, and include the URL of this post as a reference.
I already did that and chatted with a rep. They are blaming Vimeo. I chatted with Vimeo support as well, they are blaming Articulate.
The only workaround I found is using the embed code from Vimeo and not the URL link. That seems to work so far. Unfortunately, I can't change over 600+ links on hundreds of courses... so yeah, fun times.
