Forum Discussion
Rise 360 + Vimeo
Hi everyone!
Thanks for sticking with this conversation. We know this issue with embedded Vimeo content has been frustrating, and we appreciate you continuing to share what you’re seeing.
The good news: the provider has resolved the issue.
Most videos should now load normally without you needing to do anything.
If a video still doesn’t appear:
- Clear your browser cache.
- Reload the course.
That should restore normal viewing.
If you’re still running into trouble, let us know what you’re seeing. We’re here and want to make sure everything is working as it should.
This is the latest I received from Articulate Support:
"Thanks for reaching out to Articulate Support!
I understand you're having trouble embedding Vimeo videos in Rise 360. I'm here to help.
Good news—we've fixed the issue affecting Vimeo embeds in Rise 360. Your team no longer needs to update or replace their Vimeo links. To apply the fix, just republish your course.
We're continuing to work with our third-party provider on long-term improvements and will share updates as they're available."
Does Articulate now consider this a 'fix'? Because it certainly isn't. I currently have 170 courses so far identified on my LMS and you are saying I have to republish each one and upload them. What about former customers that cannot afford your pricing and cannot republish? An what if a Rise course was deleted? How is that republished? It seems like a Band-Aid solution and not a true solution.