Forum Discussion

Gaby's avatar
Gaby
Community Member
3 months ago

Rise content in Storyline not showing

Hello!

I'm hoping one of you can help me with my error here. I've added some Rise 360 content to my Storlyline 360 course using the quick share link and adding it as a Web Object, but I get an error message saying articulate is refuses to make a connection when I publish the course. Anybody had this issue? am I doing something wrong?

rise 360
storyline 360

2 Replies

  • Gaby's avatar
    Gaby
    Community Member
    3 months ago

    I was able to fix this by publishing to the web instead

    • EricSantos's avatar
      EricSantos
      Staff
      3 months ago

      Hi Gaby,

      Thanks for following up and sharing what worked for you! You’re right that using a Rise 360 Quick Share link can cause connection errors when it’s embedded in Storyline 360 as a web object.

      Quick Share links can’t be embedded on a webpage, so they won’t display as expected in that setup. Publishing your Rise course to the web instead creates a version you can host on your own server or domain, which allows Storyline to display the content correctly.

      Appreciate you circling back with your solution. I’m sure it will help others who run into the same issue.