Forum Discussion

WhitneyLowe's avatar
WhitneyLowe
Community Member
6 days ago
Solved

Rise Export to Web Not Working

I have a number of courses that are built in Rise.  Each of these courses holds various types of multimedia content. Previously I was using the web export option because I do not need to track co...
advice
community
rise 360
  • LucianaPiazza's avatar
    LucianaPiazza
    19 hours ago

    Hi everyone!

    Thanks for all the details that you've provided on this issue.

    If you created a case, you'll likely already know that we fixed this today but for those that didn't, today's Rise 360 update included a fix for when content published to web output would fail to load when embedded in an iframe.

    You'll need to re-publish any affected content to see this fix. 

    Thanks again and please let us know if you need any additional help!

PhilFoss's avatar
PhilFoss
Community Member
4 days ago

Whitney, are you saying that the 'web' packages that were previously working in Thinkific are no longer working, or just new web packages being uploaded to Thinkific? Either way, it sounds like a change on the Thinkific end.

KatrinaStar's avatar
KatrinaStar
Community Member
4 days ago

The ones that previously worked still work for me. But all the new ones get stuck on "loading."