Forum Discussion
Screenshot option gone
Hello everyone! does anyone know how to bring back the screenshot option under picture? For some reason when I click on it, the drop down box will not appear and it takes me directly to the file upload instead of the options... Would love some help with this one!
Thanks!
Paula
Hi, Paula.
Thank you for reaching out!
Do you see the little arrow under Insert> Picture?
If you click the arrow instead of the icon, it should show you the different options.
Let me know if that's not what you're experiencing!
Hi Maria,
Thanks for the reply! so, that is what I was experiencing today, I would click on the dropdown and it would give me the options but now it's just taking me straight to the folder to upload when I click on the arrow.
What should I do to bring the options back?
Paula
Hi, Paula.
If you've already attempted to re-start Storyline and still couldn't select the screenshot option, the next step would be a quick repair of Storyline 360 to see if it solves the problem:
If you're still experiencing the same behavior after the repair, please get in touch through a case so we can investigate this further.
