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AnnaDelany's avatar
AnnaDelany
Community Member
2 years ago

Storyline shutting down when I try to publish a video

Hi, 

I have been trying to publish a Storyline slide to video today but each time I try, Storyline shuts down. The Storyline slide contains an embedded video. 

I wonder if you could assist me in figuring out this issue please? 

Thanks, 

Anna 

  • Hi Anna,

    Sorry to hear that you ran into this behavior. 

    We're not seeing this issue being reported by other users so there's a chance that this behavior is file specific. Would you be willing to share a copy of your project file here or in private by opening a support case so we can take a closer look at what's happening? We'll delete it when we're done testing!