Forum Discussion
Text Entry Box - text is not aligned correctly
Good day,
Recently noticed that textbox entry text are not aligned correctly. In this sample, I have three textentry boxes with text set to align to top, middle, and bottom.
- Align to top seems to be working.
- Align to middle is below the mid-point line
- Align to bottom is beneath the text entry box. If the textentry box for the align-to-bottom is set to the middle of the slide, then a user can't click in the textentry box to enter text if the text is off-slide (see previous version of the sample).
Is there a fix for this?
Hi, Sharon.
Thank you for reaching out!
I'm not able to reproduce the issue. Take a look at the screen capture below using the Review 360 link you shared:
Is this happening for you in multiple browsers?
Hi Maria, thank you for the screen capture. It was happening for me in Chrome. I just tested the sample file in Firefox and Edge and am seeing similar issues. https://360.articulate.com/review/content/0ed45dbb-7b1d-4df5-acd0-b05913bb1eaf/review
Hi, Sharon.
Thank you for the additional recording, and for opening a support case with our engineers. I see you worked with Carlo, who logged this behavior as a possible software bug.
We'll be sure to reach back when we have any news or updates.
Thank you, Maria!
I'm having the same issue! Was there a fix for this?
One of my text entry fields doesn't allow me to align text at all, and it shows up great.
The other two text entry fields allow me to align text, but they're the ones that actually show up incorrectly. The middle is too high, the top is even higher, and the low is too low.
Hi Alysha,
Thanks for taking the time to share what you're experiencing, and I'm sorry you ran into this! We're still looking into this issue where Text Entry fields display characters in an offset position.
I'll share your findings with the team and notify you of any changes. Here's a peek into our process:
In the meantime, we're happy to troubleshoot your file for any tailored options if you'd like. Please use this private upload link to share the Storyline file in a support case.
Also having this issue. Is there an update on when we'll see a fix?
this "feature"
- vertical text position in input text
works if slide scaling is deactivated
- in classic player with setting "Lock player at optimal size" (outsite review360)
don't works if slide scaling is active
- in classic player with setting "Lock player at optimal size" on review360*
- in classic player with setting "Scale player to fill browser window" everywhere
- in modern player at all
it's simply not yet migrated to browser scaling (Classic + Modern player)
* on review360 all courses are scaled - independent of the course settings
Thanks so much for sharing your experience with us in this thread, Jürgen. I'll be sure to share this with our team and update this thread with any news!
Have a great weekend!
I'm not sure if this will help anyone else, or if they had a different issue but with modern player, player.zoomtofit set to false, and then "Do Not Autofit" and wrap text unchecked I am not getting misalignment. It appears that wrap text or text entry margins may have changed because projects I made in the past were suddenly not working for text entry, but I think this solved it.
