Timeline with red x

Question

I am using Stoylie 360 V3.106.35838.0, which I reloaded again to try to remedy this situation. For no particular reason, this will appear in the timeline, and I have to restart the program to get it to go away.

I will also randomly get the "Sorry, Articulate may need to close" box.
This is happening on every story that I am working on. I am using a local disc.
I do have Localization, although I am not using it when these issues appear.
Thanks for any direction for correcting this.

philmayor · Answer

generally means you are runing out of resources, what is the spec of your machine?

seb_daubert · Answer

Hello&nbsp;BarryHollembeak, have you tried uninstalling Storyline and then reinstalling it? Is this problem related to a particular module? Does the problem occur even on a blank Storyline?

judynollet · Answer

BarryHollembeak​ : That is what's politely called "unexpected behavior."
It sounds like you took the usual steps the staff recommends: working locally and reinstalling.
At this point, I suggest submit a case directly to the Articulate staff. You can do that here: https://access.articulate.com/support/contact&nbsp;

barryhollembeak · Answer

This problem appears whether it is a new module or a reloaded one for edits. It occurs so randomly that I cannot pinpoint a specific task that triggers it. Yes, I uninstalled and reinstalled it.

barryhollembeak · Answer

Yeah, I have a different phrase for it, but best not state it here. I will submit the case. Thanks.

Forum Discussion

Timeline with red x

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