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mlee56468
Community Member
4 months ago
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Trial version: Cannot access templates and Characters. Should I reinstall?

Trial version: I cannot access templates the Content Library (only 1). Also, there are very few characters available, & Expressions is grayed out. Should I reinstall?
content library 360
AlyssaLandy's avatar
AlyssaLandy
Community Member
4 months ago
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I am wondering the same thing since I experienced this last night.

mlee56468's avatar
mlee56468
Community Member
4 months ago
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Ron said only limited characters and Content Library. I friend got the trial over the summer and had all of the assets during their trial.

 

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Trial version: I cannot access templates the Content Library (only 1). Also, there are very few characters available, & Expressions is grayed out. Should I reinstall?

","kudosSumWeight":1,"postTime":"2024-12-11T18:26:56.575-08:00","images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"attachments":{"__typename":"AttachmentConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"tags":{"__typename":"TagConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[{"__typename":"TagEdge","cursor":"MjUuMnwyLjF8b3wxMHxfTlZffDE","node":{"__typename":"Tag","id":"tag:content library 360","text":"content library 360","time":"2017-11-14T08:54:48.000-08:00","lastActivityTime":null,"messagesCount":null,"followersCount":null}}]},"timeToRead":1,"currentRevision":{"__ref":"Revision:revision:1209599_1"},"latestVersion":null,"metrics":{"__typename":"MessageMetrics","views":42},"visibilityScope":"PUBLIC","canonicalUrl":null,"seoTitle":null,"seoDescription":null,"isEscalated":null,"placeholder":false,"originalMessageForPlaceholder":null,"messagePolicies":{"__typename":"MessagePolicies","canModerateSpamMessage":{"__typename":"PolicyResult","failureReason":{"__typename":"FailureReason","message":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","key":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","args":[]}}},"archivalData":null,"customFields":[]},"Conversation:conversation:1209599":{"__typename":"Conversation","id":"conversation:1209599","solved":true,"topic":{"__ref":"ForumTopicMessage:message:1209599"},"lastPostingActivityTime":"2024-12-12T11:39:24.012-08:00","lastPostTime":"2024-12-12T11:39:24.012-08:00","unreadReplyCount":4,"isSubscribed":false},"ModerationData:moderation_data:1209599":{"__typename":"ModerationData","id":"moderation_data:1209599","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":"member"},"Revision:revision:1209599_1":{"__typename":"Revision","id":"revision:1209599_1","lastEditTime":"2024-12-11T18:26:56.575-08:00"},"ForumReplyMessage:message:1209691":{"__typename":"ForumReplyMessage","id":"message:1209691","conversation":{"__ref":"Conversation:conversation:1209599"},"author":{"__ref":"User:user:1523202"},"revisionNum":1,"uid":1209691,"depth":2,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:discuss"},"subject":"Re: Trial version: Cannot access templates and Characters. Should I reinstall?","readOnly":false,"editFrozen":false,"moderationData":{"__ref":"ModerationData:moderation_data:1209691"},"parent":{"__ref":"ForumReplyMessage:message:1209630"},"body":"

Ron said only limited characters and Content Library. I friend got the trial over the summer and had all of the assets during their trial.

 

","body@stringLength":"158","rawBody":"

Ron said only limited characters and Content Library. I friend got the trial over the summer and had all of the assets during their trial.

 

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The trial version contains limited access to Characters and Content Library Slides.

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The trial version contains limited access to Characters and Content Library Slides.

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I am wondering the same thing since I experienced this last night.

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I am wondering the same thing since I experienced this last night.

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