Forum Discussion
Trigger and States not working
I am very new to this application. so bear with me. I have two issues trying to apply states and triggers. The first time around, my entire state disappeared and on the second go, my state is not changing at all. I am trying to invert the colors, once the mouse "hovers" over the state.
I am wondering since I have the trial version, that I have limited options.
I hope to hear back from someone soon.
The trial version works the same as a licensed version.
It's difficult to troubleshoot based on the limited description. For example, what do you mean by "my entire state disappeared"? Did you add a state, but it no longer appears in the States panel? Or is the state not appearing when you Preview?
Best guess about the hover issue: It sounds like you might have added a trigger to change the state when the mouse hovers. But if you add a state called "Hover," it will automatically show on hover. No triggers are needed--and, in fact, adding triggers that duplicate the built-in functions often causes problems. (This also applies to other built-in states, such as Selected and Visited. They have automatic functions.)
When you're having issues with Storyline, it's best to upload a copy of the .story file. That'll make it easier for someone to troubleshoot. Best practices:
- Upload a copy that only has the slide(s) involved in the issue.
- Be sure objects, layers, and variables have meaningful names.
- As needed, remove any proprietary content.
Hi Jen!
Welcome to authoring in Storyline and the E-Learning Heroes community!
It sounds like you had questions about setting up states and triggers in your course. I see that Judy has been helping, and noticed you've opened a support case as well. Smart move! It looks like my teammate Fannie May has picked up your case and you should be hearing from her shortly!
In the meantime, I wanted to invite you to our tips and tricks webinars. Once each month at 11am ET, our training team hops on a live call to answer top questions from our customers.
It's super casual (and they're super smart!), so it's a great place to get expert tips and answers to frequently asked questions from our online community. In short, everything you need to create incredible online learning! You can register for the next call here: https://articulate.fyi/3ZiKgu9
And don't worry if you can't make it, because everyone who registers will get a recording sent to them afterward! There's also a huge list of on-demand past trainings available.
Hope to see you there!
