Forum Discussion

RalFuentes-0057's avatar
RalFuentes-0057
Community Member
3 years ago

Vertical videos 9:16 in Rise without use a SL Block

Hi all, is there a way to make Rise display vertical videos (16:9) correctly when viewed on a mobile device? More and more content is being recorded in portrait mode on mobile phones by the contributors of the the courses, but vertical videos in Rise appear small in a wide horizontal player when viewed on a mobile device in portrait mode.

In the past we used a Storyline Block with the video and it was working, but with this update of Rise, the block now have some problems and the full screen button did not work, any help?

 

Rise 360
  • AlyssaGomez's avatar
    AlyssaGomez
    Staff
    3 years ago

    Hi there, Soriano! Thanks so much for working with Luiza in your support case. It looks like she recently requested a sample video file from you -- let me know if you're having any trouble sending that file her way! We'd love to help you find ways to display the video as large as possible. 

  • NaamaEisenre288's avatar
    NaamaEisenre288
    Community Member
    8 months ago

    Hi! Was this issue resolved? I'm facing the same challenge and would love to find a solution...

    • JoseTansengco's avatar
      JoseTansengco
      Staff
      8 months ago

      Hello Naama, 

      We're still working on adding a feature to toggle the video orientation option in video blocks to display videos in Portrait (Vertical) Mode. You can check our product roadmap to see which feature are in the works, and we'll also let you know when we have any new updates to share!

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