Forum Discussion

AnjaRupprecht's avatar
AnjaRupprecht
Community Member
3 days ago

Video in webbased course

Hello, I have inserted a storyline screencast with voice in a rise course. This course has been published as web course. The course contains several screencasts. All but one work - one does not. I have also published the course via LMS - there we don´t have problems. Any ideas why one screencast should not work?

1 Reply

  • Hi AnjaRupprecht,

    It's interesting that the screencast plays within the LMS, but not when published to the web. 

    • What do you see instead of the video? Example, error message, blank screen, etc.
    • Is there something that differentiates this screencast from the others that work?
      • Recorded differently, length, how it was saved?
    • Have you tried viewing the course in a different browser? 

    Let know if this helps!