Forum Discussion
Video won't reset to inital state when clicking previous
My video is set to start only when clicked, which is working. When my video is playing and I click on the previous button to see the previous slide, when I come back to the slide of my video, my video starts playing automatically where I left off. In the slide properties, I set "Reset to initial state" when revising. How come it's not working for the previous button?
Hi Cyntia,
Thanks for reaching out!
I tried replicating the behavior on my end, but I am seeing the video reset whenever I revisit the slide where the video is located. Here's a quick recording of my testing:
I'd like to ask a few questions to help clarify your experience:
- Are you able to replicate the behavior using any video file?
- Do you have the latest version of Storyline 360 installed?
- Does doing a repair of your installation help?
If all of your videos are affected, and doing a repair doesn't fix the issue, would you be willing to share a copy of your project file here or in private by opening a support case so we can take a closer look at what's happening? We'll delete it when we're done testing!
