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Hi everyone, I'm so sorry I am just now seeing your messages. Mpoelwijk DanLight HollyBluett-6d3 tmagruder01 sharla
You should've received an email from [email protected] with the link to join. I've also just sent a link that you should be able to use via message here in ELH.
Did you all not receive an email with the link to join? Or is the link you received not working?
This is being recorded, and you will receive that recording as long as you registered.
- sharla3 days agoCommunity Member
I registered about 3 weeks ago, never did receive an email with a link to join. I have never been able to attend any of the live events that I have registered for. I have also never received any recordings after a live event.
- Katie-Jordan3 days agoStaff
Are you using the same email as listed on your profile? We are looking into this!
- sharla3 days agoCommunity Member
Hi, Yes I am. I appreciate you looking into this. Thank you
- DanLight3 days agoCommunity Member
Thanks Katie-Jordan much appreciated - could be on our side that the brand email is not getting through with our ICT filters/Spam etc. As far as I can see not recieved. Really appreciate your response - problem shared leading to problem solving ! In future I wonder if the link could be included with the notification
Might be good from an end user's perspective and plan B? Thanks for your help adn good night from the Highlands of Scotland!
- Katie-Jordan3 days agoStaff
Thank you DanLight! Unfortunately, we are limited in what we can do with event listing inside this platform. But we are investigating this. Did you register using the same email on your ELH profile?
- DanLight3 days agoCommunity Member
⭐Thank you ⭐ - yep everything Articulate through the same (work) email - these things happen. Delighted I was able to raise it via the chat here and you guys were able to see and action - just brilliant !!! Thanks again - Dan
- Mpoelwijk3 days agoNew to the Community
Hello, thank you for reaching out. I did pre-register but never received a link to join the presentation.