Video Missing in Published Version
Sep 12, 2012
By
Doyle Meyer
I'm trying to publish to a CD. I have video edited in Video Encoder and imported into an Engage Interaction. After Publishing to CD, the video works when I press the 'View Presentation' button. However when I click the 'Open Folder' button or go directly to the folder and click the 'player.html' link, the video does not play.
I may have a corrupted file as the presentation worked properly yesterday. I'd really appreciate suggestions on what I need to do.
2 Replies
Sorry for the trouble, Doyle. If you'd like, we'd be happy to take a closer look at this. Please submit a case using the link below so our support team can assist you further:
http://www.articulate.com/support/contact/submit.php
Thanks!
I uploaded it earlier today. Case #00295261
Thanks!
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