If the Articulate tab on your PowerPoint ribbon is missing or some of the Articulate Presenter '09 options aren't working, one or both of the Articulate add-ins may be disabled in PowerPoint. Here's how to correct it.
If this does not assist, please reach out to our support team here so we can get to the bottom of this issue with you.
Also, please note that responding to the forums via e-mail attaches your signature. You are welcome to pop in and edit that if needed.
First, when you reply via email your signature is included - so you're welcome to edit that and remove if you'd like. Also replying with attachments in email doesn't include those here as a part of the forum reply - you'll need to upload attachments by visiting this thread directly.
If you've already gone through the repair steps as Leslie mentioned, please connect with our support engineers here.
5 Replies
Hi Lisa!
Are you receiving an error?
Is this just happening in one presentation or across all of your presentations?
If you are having an issue with the ribbon in general, across all presentations, then please repair your software as instructed here.
I followed the instructions from the link and downloaded the fix. Now I don't see the articulate option in ppt anymore.
Lisa Smith
Training and Development Coordinator
904.527.5657
Beeline
12724 Gran Bay Parkway West, Suite 200
Jacksonville, FL 32258
Hi Lisa!
If the Articulate tab on your PowerPoint ribbon is missing or some of the Articulate Presenter '09 options aren't working, one or both of the Articulate add-ins may be disabled in PowerPoint. Here's how to correct it.
If this does not assist, please reach out to our support team here so we can get to the bottom of this issue with you.
Also, please note that responding to the forums via e-mail attaches your signature. You are welcome to pop in and edit that if needed.
I was unsuccessful using this fix. Now the articulate tab does not display at all. Based on the instructions, here's what I see
[cid:image001.png@01D0370E.AF70A7D0]
Once I enable the options the articulate tab still doesn't show up in ppt.
Lisa Smith
Training and Development Coordinator
904.527.5657
Beeline
12724 Gran Bay Parkway West, Suite 200
Jacksonville, FL 32258
Hi Lisa,
First, when you reply via email your signature is included - so you're welcome to edit that and remove if you'd like. Also replying with attachments in email doesn't include those here as a part of the forum reply - you'll need to upload attachments by visiting this thread directly.
If you've already gone through the repair steps as Leslie mentioned, please connect with our support engineers here.
This discussion is closed. You can start a new discussion or contact Articulate Support.