Articulate Ribbon in Powerpoint is unresponsive

Mar 05, 2019

I've spent about an hour or so going through several help articles trying to troubleshoot this problem and can't seem to resolve the issue.

I'm using Windows 10, PPT 2013. I've run the activation program as an administrator, disabled UAC, uninstalled, cleaned the registry, reinstalled, checked add-in configuration, etc etc, and for whatever reason, these buttons won't do anything.

Is there a way to install Studio360 as an administrator? I couldn't find a stand-alone installer, and I think that's the last thing I was thinking to try.

thank you

3 Replies

James Long
Author

5 years ago03/05/19 at 11:17 pm (UTC)

Just submitted a ticket on this, too. I would have done that first, but the ticket option is not easy to spot.

Leslie McKerchie
Staff

5 years ago03/06/19 at 2:22 pm (UTC)

Thanks for reaching out to the support team, James. I have shared the additional information you shared here with Chino as he assists you.

I'm glad you were able to find the option to reach our team and if you need to bookmark a link, be sure to grab this one.

James Long
Author

5 years ago03/06/19 at 3:09 pm (UTC)

Thanks Leslie.

Articulate Ribbon in Powerpoint is unresponsive

3 Replies

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