Cannot upload in any fashion
Apr 18, 2014
Hi all...OK...so...
I tried to publish my course as I normally do...and it would not work...I got the message about it not being able to publish. This happened to me once before...and it turned out that I had lots of little extra things weighing it down. So, I removed a few items, but I still could not upload.
Then, I followed the instructions to upload manually...the zip file was created, but when I opened it after it was published, as suggested, there was some sort of pdf file...and nothing else.
Umm..am trying not to panic...but I have to get this course to my client...and I can't...
If I create an articulate package, can I upload that, or is that something completely different?
Thx.
4 Replies
Hi Michele!
How are you publishing your course. Do you get any details about the publishing error?
The Articulate Package is not the same thing, as this is a way to send project files, not the finished module.
Are you having trouble with just this one course or multiple courses? I know that you had some other issues with your software this weekend, so not sure if you needed to conduct a repair or not.
If you need us to take a look, you are welcome to package your content and submit it to us to have a look.
I am having an awful lot of trouble with the program. Two days ago, I got a message that said I had only a trial program and that I had to reactivate. I did...even though I own the software...and it's registered. This worked...until today...and I got a message again that I had to reactivate...that my trial program was over...now, I am unable to reactivate.
The publishing had to be done manually...either I have too much content or the entire Articulate program is compromised as evidenced by the activation issue.
Then I was unable to open the presentation, and had to rename it in order to open it.
I would love to submit a package...and will, but if my program is compromised...or perhaps there is a virus on my computer.
I am not happy camper...maybe I have to reload the software?
Michele
And now, I can't open the file at all...and have saved it under different names.
Michele - try the repair referenced above and see if this helps your issue.
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