Having technical issues
Nov 02, 2011
Hi there
When going to publish or preview a presentation I am getting this message
PowerPoint experienced a serious problem with the "articulate presenter ribbon" add-in. If you have seen this message multiple times, you should disable this add-in and check to see if an update is available. Do you want to disable this add-in?
I did an installation repair yesterday and it hasn't helped. I have put in a support request but wondered if anyone else had encountered this problem.
Cheers
Julie
1 Reply
Hi Julie,
I've had it a few times, but just followed the instructions here to repair.
http://www.articulate.com/support/presenter09/kb/?p=2828
This is the orignial post where I found that link;
http://community.articulate.com/forums/p/5329/29265.aspx#29265
Or, if you've already done that then I am no help whatsoever!
Good luck
Sarah.
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