Lost Audio in Updating my Course

Hi Jann!

We have an article here that discusses many reasons for missing audio, and it sounds like yours is from disconnecting the ppta file when you changed the file name.

Leslie,
Thanks, but none of my files are displaying the *old.ppta. *I did rename
my Powerpoint which clearly broke the connection I now understand, but I am
not clear as to how to restore the audio. Do I delete the renamed
Powerpoint and its' corresponding Presenter?

I seem to have a lot of .*backup * files which is weird. Shouldn't I have
just one set of *.backup *files? I have *.backup.backup *files.
[image: Inline image 2]

Jann Iaco, CPLP
eLearning and Training Specialist
Crate&Barrel Corporate Office
1250 Techny Road
Northbrook, Illinois 60062
T 847.239.6071
F 847.272.9314
E jiaco@crateandbarrel.com

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Hi Jann! Looks like you replied via e-mail which does not allow your images or attachments to come through and attaches your signature, which you are welcome to pop in and edit.

Moving or renaming the PowerPoint file could break the link between the PowerPoint file and its corresponding ppta file, which will make it appear that your audio is missing. To restore your missing audio:

1. Close PowerPoint.
2. Go to the folder where your presentation is stored and locate the new (empty) ppta file, which has the same name as the PowerPoint file.
3. Rename or delete the new ppta file to break its link with the PowerPoint file.
4. Place the original ppta file in the same folder as the PowerPoint file, and make sure it has the same name as the PowerPoint file. (If you moved the PowerPoint file, you may need to check the original folder where it was stored to locate the original ppta file.)

As long as the PowerPoint file and the original ppta file are in the same folder and have the same name, they'll re-link and your audio will be restored.

If you need to move your project files, create an Articulate Package that contains a copy of all the project's resources, then transfer it to the new location and extract it.

Leslie,

I was able to restore the audio. THANK YOU!!  It is such a scary thing when this happens.  

So if I want to make changes to this Powerpoint and need to identify it as a different version I should create an Articulate Package? 

Glad to hear it Jann, thanks for the update :)If you are going to be moving the files, yes I would create the package.