My presentation's interactions aren't updating.
Jan 04, 2011
By
Sam Veasey
I have a presentation. It has an Engage interaction on a slide. I wanted to
update the interaction so I clicked the Edit In Engage button on the
Engage slide in my PowerPoint file. I made my changes and clicked Save
And Return to Presenter. The placeholder slide in PowerPoint looked like the changes had been saved. But when I publish, it reverts back to the old version.
I am working from my hard drive, and all of my files (Engage, Quizmaker, PPT, PPTA) are all in the same folder on my hard drive.
The weird thing is, if I open Engage separately, and then open my
interaction, everything appears correctly. My changes are in there,
they’re just not showing up in my presentation.
Ideas?
10 Replies
I would suggest taking a look at this article and see if it helps:
Enagage interaction is not updated in Presenter presentation
Cool, thanks! That did the trick!
Hello, I am having encountering the same issue, but "Update Quizmaker quizzes and Engage interactions before publishing" option was already engaged before publishing. Any other suggestions?
Hi Julie & welcome to Heroes,
First, make sure that your Communicator add-in is enabled:
http://www.articulate.com/support/presenter09/kb/?p=1060
If you still have issues, you can try the method below to resolve the issue:
1. Go to the slide that contains your quiz or interaction and delete the slide
2. Publish your presentation to the Web
3. Close PowerPoint
The steps above will regenerate your PPTA file.
4. Reopen PowerPoint
5. Republish your quiz and interaction to the presentation
6. Republish your presentation
If you still have issues after that, please submit a support case to us by using the link below:
http://www.articulate.com/support/contact/
This did not work for me either. It is still publishing the old file. Any other suggestions? Thanks.
Hi Julie,
Can you try creating a new folder on your Desktop & then publishing to that new folder? Then, test the file & let me know if you still see the old data.
Hi Brian,
I created a new folder but still see the old content. I also tried different browsers. Any other suggestions? Thanks.
Hi Julie,
Please submit a support case to us so that we can take a closer look at the issue:
http://www.articulate.com/support/contact/
Will do. Thanks.
I've had similar problems in the past as well. I usually just delete the slide from the .ppt and reinsert the already created Engage interaction. Always seems to do the trick!
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