I'm embedding video and images in a Presenter 360 module. Publish quality is set to the best video and image quality (9 & 100%).
But images and videos are blurred and quality is poor : it seems that the publish output for web or LMS is locked to 720p and videos can't be more than 720p.
Is my assumption right ?
Is there a workaround ? I'd like the resolution set to 1080 for video.
How can I lock the resolution to 1080 for publishing with Presenter 360 ?
No you are not alone. I don't know if there is a way to solve your issue.
@image > We (in my company) struggle to find a way to avoid these blurry images that we get once the module is published (same for videos).
@videos > We have uploaded our videos on YouTube (so they are not embedded in the module).
As you may already know, you can lock the resolution of your player (Player > Option > Then in Player Size, select Lock Player at optimal size, and you can choose your player size).
I am using Presenter 360 and I am seeing the same issue. My images when published are very blurry. I typically use png files for higher quality, but nothing seems to work. Any suggestions would be greatly appreciated.
I see that you've opened a support case that's being handled by my colleague, Philam. It looks like Philam replied to your e-mail requesting additional files to review.
You're in excellent hands troubleshooting with him and we can continue the conversation through your case.
4 Replies
Am I alone to encounter this problem ?
JB
No you are not alone.
I don't know if there is a way to solve your issue.
@image > We (in my company) struggle to find a way to avoid these blurry images that we get once the module is published (same for videos).
@videos > We have uploaded our videos on YouTube (so they are not embedded in the module).
As you may already know, you can lock the resolution of your player (Player > Option > Then in Player Size, select Lock Player at optimal size, and you can choose your player size).
P.
I am using Presenter 360 and I am seeing the same issue. My images when published are very blurry. I typically use png files for higher quality, but nothing seems to work. Any suggestions would be greatly appreciated.
Hi Donisa!
Sorry to hear you've also run into this setback!
I see that you've opened a support case that's being handled by my colleague, Philam. It looks like Philam replied to your e-mail requesting additional files to review.
You're in excellent hands troubleshooting with him and we can continue the conversation through your case.