Hello. I follow Tom Kuhlman's method of creating a box, making it transparent and then adding my hyperlink. The hyperlink is to an Internet page. I know that the hyperlink is valid. Before updating to Update 3, this worked fine. Now it is not only giving me page not found, on pages where I have multiple links, it is trying to link to the wrong URL...???? HELP!!!!!!
I think I found the answer. I changed the transparency to 99% instead of 100% as it was on that original PowerPoint template from the Downloads. That appears to have fixed the problem. I will continue testing to make sure.
I can't upload the package without stripping out info so if I find that isn't the answer, I will do that and post it here.
I just used the link to send it to you directly. I remade all the links. Its the Learn More slide that is still bad. Its just odd that running the update broke ALL of them. thanks
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And I should say that I checked this:
http://www.articulate.com/support/presenter-13/powerpoint-hyperlink-support-in-articulate-presenter-13
I am using supported Web link.
Hi Denise!
Would you be able to share your Articulate Package here for me to have a look at? Please let me know what slide you are having difficulty with.
I think I found the answer. I changed the transparency to 99% instead of 100% as it was on that original PowerPoint template from the Downloads. That appears to have fixed the problem. I will continue testing to make sure.
I can't upload the package without stripping out info so if I find that isn't the answer, I will do that and post it here.
Thanks
Sounds great Denise, thanks for the update.
If you need to upload privately, you can do so here.
I just used the link to send it to you directly. I remade all the links. Its the Learn More slide that is still bad. Its just odd that running the update broke ALL of them. thanks
Support emailed me. Suggested I uninstall/reinstalled. Which I did. Didn't help. So I will try making the slide from scratch.
Thanks for the update Denise. Hope your issue will be resolved. If you need further assistance, you are free to respond back to your case
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