Presenter 13 and Audio Editor crash
May 12, 2016
By
Gary Joyce
Hi All
Just asking if anyone has had or resolved this issue. Just this week, I've built a new course in PPT/Presenter 13 on a Windows 7 computer and now its time to import the audio MP3s. The Audio Editor window loads ok, but if I click on a slide, it freezes so I cant go ahead and click Import etc. It then needs a CTRL-ALT-DEL to close PPT and Audio Editor.
I tried uninstalling, reinstalling but it doesnt help. I've built other courses previously with no such problem. There's nothing special about the PPT slides.
Any advice is appreciated.
Thanks.
1 Reply
Hi, Gary -- Thanks for reaching out and so sorry to hear of your difficulties! May I ask if you have had a chance to take a look at the troubleshooting steps listed here to see if you find any improvement? If issues persist, please let us know and we'll see what more we can do to help!
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