My slides are not showing in Presenter 360 when I try to Preview them or Publish the work. I just set up the most recent update for Articulate but this is the 1st work I've used on the new software. The tips I've searched for have not helped so far.
sbyerly@brighthousefinancial.com 11225 North Community House Road
Charlotte, NC 28277
Direct 980 949 3007
Mobile 704 236 9516
Insurance and annuities issued by:
Brighthouse Life Insurance Company │ Charlotte, NC 28277
Brighthouse Life Insurance Company of NY │ New York, NY 10017
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The information contained in this message may be CONFIDENTIAL and is for the intended addressee only. Any unauthorized use, dissemination of the information, or copying of this message is prohibited. If you are not the intended addressee, please notify the sender immediately and delete this message.
Great detective work, Susan! By the way, it looks like your email signature came through when you replied via email! No worries, this Peek video will show you how to remove it. :)
4 Replies
We fixed it. Thanks!
Woohoo, glad you found a fix, Susan! 🎉 Mind telling us what you did to solve it?
My Co-worker had a similar experience with an image on the title slide corrupting the module. We replaced the image and it works just fine.
Susan Byerly
L&D Specialist, Distribution Learning & Development
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sbyerly@brighthousefinancial.com
11225 North Community House Road
Charlotte, NC 28277
Direct 980 949 3007
Mobile 704 236 9516
Insurance and annuities issued by:
Brighthouse Life Insurance Company │ Charlotte, NC 28277
Brighthouse Life Insurance Company of NY │ New York, NY 10017
[cid:image002.png@01D33146.FBFB79B0]
The information contained in this message may be CONFIDENTIAL and is for the intended addressee only. Any unauthorized use, dissemination of the information, or copying of this message is prohibited. If you are not the intended addressee, please notify the sender immediately and delete this message.
Great detective work, Susan! By the way, it looks like your email signature came through when you replied via email! No worries, this Peek video will show you how to remove it. :)
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