I have just installed the trial version of Presenter to give it a try. I start PowerPoint, create a few slides, click the Articulate tab, and click Publish in the ribbon. Nothing happens. No messages, no freezes, just nothing happens. I can click any button within the Articulate tab and nothing happens. Am I doing something wrong? I am new and not sure if there is something more I need to do.
I am having the same problem. I have our IT folks do all the standard checking of my computer functions. I have unistalled and reinstalled Articulate and I have installed Visual Basic for Applications per the screenr link above. I am still do not have any thing happen when I click on any of the articulate icons.
It is not a "case issue" . The presenter buttons will not work on an my trainings but they will work on my computer but they work fine on my co-workers computer. I have been doing some playing around with some old traiings and I notice that when I save changes to my powerpoint, the pptx file will show with todays date as "date modified" but the coorisponding ppta file still shows the old "modified date. See "audio_quizmaker _test in attached picture. My Quizmaker and Engage work fine as long as I open them up independently of Presenter. I cannot "preview" a quiz or engaged if I am using presenter.
6 Replies
Hello and welcome to Heroes! I would check to see if you have any disabled items as noted in this article:
http://www.articulate.com/support/presenter09/kb/?p=124
Hi David,
If you still have issues, be sure to install Visual Basic for Applications:
https://player.vimeo.com/video/145574319
I am having the same problem. I have our IT folks do all the standard checking of my computer functions. I have unistalled and reinstalled Articulate and I have installed Visual Basic for Applications per the screenr link above. I am still do not have any thing happen when I click on any of the articulate icons.
Hi Katie,
I apologize that you're having issues. Would you mind submitting a support case to us so that we can take a closer look into the issue?
http://www.articulate.com/support/contact/
It is not a "case issue" . The presenter buttons will not work on an my trainings but they will work on my computer but they work fine on my co-workers computer. I have been doing some playing around with some old traiings and I notice that when I save changes to my powerpoint, the pptx file will show with todays date as "date modified" but the coorisponding ppta file still shows the old "modified date. See "audio_quizmaker _test in attached picture. My Quizmaker and Engage work fine as long as I open them up independently of Presenter. I cannot "preview" a quiz or engaged if I am using presenter.
Hi Katie.
Can you please submit a case so that we can help you out?
http://www.articulate.com/support/contact/
Can you please let me know what the case number is so I can route it appropriately? Thanks!
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