Problems Getting Attachments Tab to Show Up
Feb 12, 2011
By
Paul Reid
I cannot see my attachments tab on one particular course. On other courses, I have no problems with it showing up when published. Here's what I've done so far:
1. Removed/readded the attachments
2. Ensured the Attachments checkbox is checked
3. Reimported my player template
4. Verified by republishing another similar course with attachments that it isn't computer related (that one works).
6. Modified the player view by clicking the button on the bottom right (still no attachments tab showing).
Help welcomed!
Thanks!
7 Replies
is your player template set to Slide View only? If so, then you won't see anything other than the slide. And have you checked that you're publishing to the correct template, not just the one that's "in" AP when you're editing?
In addition to Simon's point, have you tried publishing using one of the default player templates? I've ran into problems where my player template had become corrupted in some way and had to create a new player template.
Yep, I've had corrupted templates too. Just started again from Corp Comms each time ...
Hi Paul- what type of content is on the slide (standard PowerPoint content, Web Object, etc.)? Or is the attachments menu not working on all slides?
If you're using Web Objects, that could be the issue because a Web Object appears as the top item:
Presenter bio, email buttons, and toolbar menu items display behind a Web Object
Thanks so much for all your comments and suggestions... the attachments tab is now working properly...
The Fix:
1. Republish the course using the Corporate Communications template
2. Reload my modified template from file (overwrite the template by the same name already within the course)
3. Republish - Attachments tab now visible
A lesson learned - thanks!
Paul
Paul, thank you for posting your solution/fix!
Glad to hear it, Paul! Thanks for sharing your solution.
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