SCORM Presentation not loading in Firefox
Aug 22, 2012
Hi,
I am having a strange issue and hoping that someone here can give tips on how to resolve it.
I have an articulate presentation with a quiz. I publish it as an SCORM 1.2 and load it in the Blackboard 9 Learn LMS.
a) On my laptop with Win7, the content launches with both firefox (14.01) and IE.
b) On my desktop with Win XP(SP3), the content only opens in IE but not firefox. In Firefox, it just shows a blank window.
I have updated all flash plugins and tried both Java 6 and Java 7 on my desktop. Uninstalled Firefox 14 and installed firefox 13 but no effect.
If I create a SCORM 1.2 content using another software such as Studymate by Respondus, it works fine in firefox. So only the articulate scorm content is not loading.
If I just publish the articulate presentation with quiz for web but not as SCORM, then it launches absolutely fine in firefox browser on the desktop.
If anyone has a suggestion on what setting in firefox I need to fix on my desktop to allow the SCORM content created with articulate, I will appreciate it.
Vinay
9 Replies
Welcome to Heroes, Vinay!
If you'd like, we'd be happy to take a closer look at this. Please submit a case using the link below so our support team can assist you further:
http://www.articulate.com/support/contact/submit.php
Thanks!
Thanks Peter. I just submitted it.
Vinay
Hi ,
I have just discovered a similar problem. I have just loaded firefox as my browser . I published my project as a Scorm 2.1 and when I try and see the presentation it asks for a plug in. Previously in chrome or explorer the player icon was blank and it played. Now it has firefox on it and asks for the plug in even when I launch explorer. Any ideas?
Hi Dina,
It has been a while and Firefox has seen gone through many revisions. At the time I had the problem, what worked was resetting Firefox to a whole new profile.
Unfortunately, our institution has moved to Canvas LMS, which does not have SCORM support, I have stopped using that feature. It would have been great if there was a way to use Articulate with Canvas with some sort of reporting.
Good luck.
Vinay
I know this thread is older, but I just started experiencing this in Firefox. got a grey screen and THE PLUG IN IS VULNERABLE AND SHOULD BE UPDATED. ACTIVATE ADOBE FLASH with a red button that says CHECK FOR UPDATES
any suggestions on a fix?
Hi Robin,
You'll want to take a look at this article for a fix to help with how Firefox has started automatically blocking Flash content.
YAY!!!!!!!!!! YOU FOLKS ARE DEFINITELY HEROES!!!!!!!!!!!
Haha - no problem Robin. And just an FYI that responding via email includes your signature here so you're welcome to edit the post to remove that information!
Thanks again, Ashley!!!!!!!!!!
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