I'm trying to record a published articulate file (on my computer) playing (3 slides)
And/Or powerpoint.
But even if I close absolutely everything (even the things I want to record) the recording is super chopy and even the cursor is flickery (and I can't open any programs)
I uploaded my "attempt" at a video. Notice how the mouse movement is REALLY choppy, and when I try to switch slides it takes about 20seconds to respond. I try to move an object and it won't respond at all.
Hmm, the only time I can remember seeing this before was on some really low performance old XP machines, but we did some optimization to improve that...
Have you tried disabling your anti-virus programs to see if that helps?
Might also be worth trying to upgrade to the latest Java to see if that helps:
Also noticing that you are recording in Firefox, have you tried recording IE to see if the problem still exists? It could be possible that a Firefox extension could potentially be causing issues.
One thing you could try is recording on a different machine on your work network, if it still is a problem it would definitely point to something on the network causing the issue.
6 Replies
Hey Kayla,
What app are you trying to record? Is it just a particular app?
Have you tried restarting your system then recording too see if that helps?
-Dave
This happens EVERYTIME I try to use it.
I'm trying to record a published articulate file (on my computer) playing (3 slides)
And/Or powerpoint.
But even if I close absolutely everything (even the things I want to record) the recording is super chopy and even the cursor is flickery (and I can't open any programs)
I uploaded my "attempt" at a video. Notice how the mouse movement is REALLY choppy, and when I try to switch slides it takes about 20seconds to respond. I try to move an object and it won't respond at all.
https://player.vimeo.com/video/204933246
Hmm, the only time I can remember seeing this before was on some really low performance old XP machines, but we did some optimization to improve that...
Have you tried disabling your anti-virus programs to see if that helps?
Might also be worth trying to upgrade to the latest Java to see if that helps:
http://www.java.com/en/
Also noticing that you are recording in Firefox, have you tried recording IE to see if the problem still exists? It could be possible that a Firefox extension could potentially be causing issues.
-Dave
I tied Internet Explorer to no avail.
I'll try updating Java, I'm on a work computer so I can't disable the firewall/anti-virus programs. Maybe that is what is causing the problems?
I'll try your suggestions and worst comes to worst I'll just try Screenr on my home computer.
Thanks
Hi Kayla,
It could be the cause of the problems...
One thing you could try is recording on a different machine on your work network, if it still is a problem it would definitely point to something on the network causing the issue.
I take it you were using Windows XP?
-Dave
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