I upgraded my Articulate programs last week, and started working on files today for the first time since then. When I went to preview a presentation in Presenter (9 slides) it took 40 (!) minutes to finally preview. This is after twice having the program freeze altogether. I have tried reinstalling/repairing the file, and that did not change anything. Any suggestions on something else to try, or why it is taking so long to preview my courses now?
I apologize for the issues that you're having. There weren't any changes made to the publishing engine in the latest update. Therefore, there must be something else that is occurring.
Are you working off of a network drive or a Flash drive? Also, what version of PowerPoint do you have installed?
I'm using powerpoint 2007. I have the files on a local drive on my computer, and the course is 9 slides long, with the final slide being a 25 question quizmaker quiz. There aren't a of of pictures or anything else too fancy, so not sure where the problem is coming from.
I'm not sure what is causing your issue. It might have something to do with your anti-virus software auditing the creation of each and every file. Would you mind submitting a support case so that we can take a closer look into the issue?
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Hi Allison & welcome to Heroes,
I apologize for the issues that you're having. There weren't any changes made to the publishing engine in the latest update. Therefore, there must be something else that is occurring.
Are you working off of a network drive or a Flash drive? Also, what version of PowerPoint do you have installed?
I'm using powerpoint 2007. I have the files on a local drive on my computer, and the course is 9 slides long, with the final slide being a 25 question quizmaker quiz. There aren't a of of pictures or anything else too fancy, so not sure where the problem is coming from.
Hi Allison,
I'm not sure what is causing your issue. It might have something to do with your anti-virus software auditing the creation of each and every file. Would you mind submitting a support case so that we can take a closer look into the issue?
http://www.articulate.com/support/contact/
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