Trouble with Sync Animations

Hi again, Richard!

For issues with animations, a good place to start would be to refer to this blog entry here: 

http://www.articulate.com/blog/to-click-or-not-to-click/ 

And while Presenter supports the vast majority of PowerPoint animations, it does not support them all. For a list of supported animations, please see: 

http://www.articulate.com/support/presenter09/?p=400 

You also may find that your animations are not synchronized as expected if all the following criteria are true:

• You attempted to sync the same slide more than once using the Sync Animations tool.
• You did not click the Save & Close button in the Sync Animations tool between attempts.
• You used the Play button in the Sync Animations tool to preview the slide.

This is a known issue.  You can avoid this issue in either of the following ways:

• Click the Save & Close button after each attempt to sync the animations for the same slide.
• Do not use the Play button to preview your animations.

Hope that's helpful! Let us know...

I looked at all of these things and I am still randomly having the issue.  When I launch the sync animations option, the proper number of "clicks" are represented but the first animation is already revealed.  I am only using simple "appear" animations and so when my audio starts, I have tried holding back on the first click and I have tried pretending that the reveal hasn't happened, but when I get to my last "click" it takes me to the next slide.  I have noticed that this only happens in some of my slide decks, and not all of them.  I am trying to figure out if there is some pattern to which PC I built or edited the slide decks on as I work on multiple PC's.  Ultimately I am wondering why some work and some don't.  I cannot figure out the pattern.  Grrrrrrrrr

How are you moving the files from one PC to another when working on them?

Tom,

I typically do it through a local network drive or when working remotely through dropbox.com.  Do you think this may be the problem?

I'm having the exact same issue. I've found a few posts here about the Slide Master causing issues like this, but none of them have been helpful in resolving the issue. It seems to me to be a bug in Articulate.

Hey, Ralph! Welcome to Heroes!

Would you like to send us your files so we can take a closer look and pinpoint the issue? If so, please create an Articulate Presenter package, then upload the zip file to our server. You can review how to do this here: 

Send to Articulate Presenter Package – Articulate Presenter ’09 Help

Upload the resulting zip file from your computer to our server using this upload form: 

Articulate Support - Upload Your Files for Review 

Please be sure to include a description of your issue, your version of PowerPoint, version of Windows and version of Presenter '09, which you can find in Help and Support -> About Articulate Presenter. Please also include the URL for this thread so I can follow up with you personally in the forums. Thanks!

When in doubt, I use PowerPoints animation timeline. It's never failed me yet!

And if I say, want to use some of the non-supported animations, like the 3D ones, I create it in a new PPT file, export that slide animation set to a wmv ( I am using Office 2010), then convert, and import as FLV.