Some users, when they go to look at my course, are reporting that before the course actually starts, they are seeing a blank pop-up box with 2 buttons. I didn't see this at first but now that they've told me, I retested and I'm seeing it too! There's no text in the box and the buttons are not labeled. I can't figure out why that's happening, or where the box is coming from!
I think I know what that is. In your player template, some of your custom text labels are probably blank. I saw someone else post about this and that's what the problem was. This is the help article that they used to fix it:
Doh! That's what it was - blank text labels. The box is supposed to say something like "Do you want to start where you left off" (it's the resume mesage thingy). Now that I know where it's coming from, I remember asking my intern to make some customizations to the player's text labels ....... I guess some of them must've gotten overlooked. Phew! I thought my course was broken. This was an easy fix. Thanks Cindy!!!!!!
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I think I know what that is. In your player template, some of your custom text labels are probably blank. I saw someone else post about this and that's what the problem was. This is the help article that they used to fix it:
http://www.articulate.com/support/presenter09/kb/?p=2111
Doh! That's what it was - blank text labels. The box is supposed to say something like "Do you want to start where you left off" (it's the resume mesage thingy). Now that I know where it's coming from, I remember asking my intern to make some customizations to the player's text labels ....... I guess some of them must've gotten overlooked. Phew! I thought my course was broken. This was an easy fix. Thanks Cindy!!!!!!
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