Using Articulate Mobile Player on my Samsung 7 Edge phone.
Aug 17, 2017
Please some one help! I am a one man show, I have been using Articulate for a long time and love it. Since the last Windows update on my computer I found I cannot preview my presentations via the Web on my local drive. Why now after all this time? Anyway I have followed the instructions to upload to Articulate Online, LMS and have tried many times to get access to Amazon S3, but that's another story. I have the Articulate Mobile Player app on my phone, that does not seem to work, I have tried to download the Articulate example from my phone, then use the Articulate App, but nothing seems to be working, just to test the system, all the necessary check boxes have been checked. I have read and followed the Articulate guidelines many times but still cannot get this to work. Just to recap! I have completed my presentation, published my presentation and sent it too Articulate Online, opened my phone, cannot find my presentation, hence cannot view my presentation on my mobile. It looks like I am missing a step can some one please advise. I have read and read the instructions but some thing is not right, I know its me but not sure what I am doing wrong, very frustrated old man.
1 Reply
Hi Paul!
You came to the right place - I'd be happy to help!
Viewing content locally may have worked for you before, but with tighter controls in the recent Windows update, it may not work for you now. Here's what you can do, instead!
*Publish your file for Web
*Choose Zip in the Publish Successful window
* Upload the zipped file to Tempshare
*Test the link on your desktop browser or in Chrome on your Android. (Note: If you've also included the Mobile player as a part of your output, you'll see the launch button to load the course into your Mobile Player library.)
Once we know the course works on your Samsung, we'll talk about the next steps you'll need to send it to your learners. I'll be standing by!
I see you also have a case that Vira provided some help with - so I'll sync up with her too. 😀
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