Does your quiz contain more than 12 questions, by any chance? There is a known issue where the email results feature in Quizmaker '09 does not work if a quiz contains 13 or more questions. Depending on the browser you are using, you may experience a blank email, or an error may occur. Our Quality Assurance team is investigating this issue. In the meantime, the only workarounds are to reduce the number of questions in the quiz to 12 (or fewer) or to disable the email results feature.
What results does Quizmaker 09 send? I just tried a quiz that pulled 5 questions from a 10 question pool. The email was sent and received but it was blank. Should it be sending the final score or does it send a complete item report, i.e. how the test taker responded to each question?
Quizmaker will produce a full report on all pertinent data, i.e. pass/fail, number of attempts, complete/incomplete, etc. If you have published to a LMS, it is up to the LMS to determine which results are transmitted.
Also, you may find that the email results feature produces a blank email if one or more answer choices in your quiz include an apostrophe ('). This issue was addressed in Update 7 for Articulate Studio '09. Please review the following article for more information:
I do have the latest version of Quizmaker (V3.3 1009.1313). I've cut my quiz down to just 5 questions and none of the answer choices have apostrophes. No feedback is being given (it is Submit all answers at once.).
I published out of Quizmaker directly, not using Presenter, and uploaded it to SharePoint, i.e. not a local drive. But I'm still getting blank emails. Am I missing something?
Do I need to upload it to an LMS to make this work? Do I need to publish to LMS instead of Web?
What I'm hoping to do is test the validity of the questions in a quiz with a select group of people before rolling it out to the intended audience. I want to see what questions people are having trouble with to make sure that people aren't missing them because of the way they are written. I'm hoping it will also allow me to see what questions everyone is getting correct to see if they are too easy or, if everyone already knows the answer, to eliminate them from the quiz.
Quizmaker relies on client-side mail programs, such as Outlook, to send email results. Tighter security restrictions in modern browsers, operating systems, anti-virus programs, and anti-spam programs can interfere with this process. Also, some mail applications, such as Lotus Notes and Groupwise, do not allow JavaScripts or HTML submits, which means the email results feature will not work with these programs. These settings are out of our control and it may not be possible to email results in your environment.
Thanks for the info. I wouldn't be surprised at all if IT has locked this functionality out in some way. I may try it at home just to make sure I'm not doing something wrong. Thanks as always for your help.
7 Replies
Hi Sue,
Does your quiz contain more than 12 questions, by any chance? There is a known issue where the email results feature in Quizmaker '09 does not work if a quiz contains 13 or more questions. Depending on the browser you are using, you may experience a blank email, or an error may occur. Our Quality Assurance team is investigating this issue. In the meantime, the only workarounds are to reduce the number of questions in the quiz to 12 (or fewer) or to disable the email results feature.
What results does Quizmaker 09 send? I just tried a quiz that pulled 5 questions from a 10 question pool. The email was sent and received but it was blank. Should it be sending the final score or does it send a complete item report, i.e. how the test taker responded to each question?
Hi Brett,
Quizmaker will produce a full report on all pertinent data, i.e. pass/fail, number of attempts, complete/incomplete, etc. If you have published to a LMS, it is up to the LMS to determine which results are transmitted.
Also, you may find that the email results feature produces a blank email if one or more answer choices in your quiz include an apostrophe ('). This issue was addressed in Update 7 for Articulate Studio '09. Please review the following article for more information:
http://www.articulate.com/support/quizmaker09/kb/?p=901
Let me know if this helpful, and feel free to ask further questions. Thanks!
Hi Peter,
I do have the latest version of Quizmaker (V3.3 1009.1313). I've cut my quiz down to just 5 questions and none of the answer choices have apostrophes. No feedback is being given (it is Submit all answers at once.).
I published out of Quizmaker directly, not using Presenter, and uploaded it to SharePoint, i.e. not a local drive. But I'm still getting blank emails. Am I missing something?
System info: Windows XP, IE8. Office 2003
Do I need to upload it to an LMS to make this work? Do I need to publish to LMS instead of Web?
What I'm hoping to do is test the validity of the questions in a quiz with a select group of people before rolling it out to the intended audience. I want to see what questions people are having trouble with to make sure that people aren't missing them because of the way they are written. I'm hoping it will also allow me to see what questions everyone is getting correct to see if they are too easy or, if everyone already knows the answer, to eliminate them from the quiz.
Hi Brett,
Quizmaker relies on client-side mail programs, such as Outlook, to send email results. Tighter security restrictions in modern browsers, operating systems, anti-virus programs, and anti-spam programs can interfere with this process. Also, some mail applications, such as Lotus Notes and Groupwise, do not allow JavaScripts or HTML submits, which means the email results feature will not work with these programs. These settings are out of our control and it may not be possible to email results in your environment.
For more information, see the link below:
http://www.articulate.com/support/quizmaker09/kb/?p=181
Some of our customers are successfully sending Quizmaker results via PHP, but this is not a method supported by us. You can learn more here:
Quizmaker '09:
http://www.articulate.com/forums/articulate-quizmaker/8169-articulate-09-email-results-tutorial-php.html
Quizmaker 2:
http://www.articulate.com/forums/articulate-quizmaker/3987-email-results-tutorial-php.html
Hi Brian,
Thanks for the info. I wouldn't be surprised at all if IT has locked this functionality out in some way. I may try it at home just to make sure I'm not doing something wrong. Thanks as always for your help.
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