Welcome to Heroes! I'm sorry to hear about your issue. Does this happen on other files as well, or just this one?
If it's just this specific file, if you could submit a Support Case for it, we'll be glad to take a closer look. Be sure to upload your .quiz file when doing so.
However, if it's happening with other files as well, please try the following, as this is unexpected behavior. Please let me know if you have any questions.
1 Reply
Hi Robert,
Welcome to Heroes! I'm sorry to hear about your issue. Does this happen on other files as well, or just this one?
If it's just this specific file, if you could submit a Support Case for it, we'll be glad to take a closer look. Be sure to upload your .quiz file when doing so.
However, if it's happening with other files as well, please try the following, as this is unexpected behavior. Please let me know if you have any questions.
Always Happy to Help,
Adrian
This discussion is closed. You can start a new discussion or contact Articulate Support.