Red line visible on output

Nov 20, 2020

I have recorded my screen in Replay. The recording has the recording boundary red line visible. I have not been able to find a way to remove the lines in the video. 

I included a snippet to hopefully make it more clear. 

Any guidance would be appreciated!

1 Reply
Ren Gomez

Hi Andrew,

Thanks for reaching out! I have seen this pop up a few times before and have found that setting your Display Settings to the recommended 100% or 96 DPI helps solve the issue. While this article is referencing Storyline, it does give steps for adjusting the setting.

If this doesn't help, connect with a support engineer for an in-depth look into your setup and next steps. We'll get this sorted!

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