We are noticing that the exit button is not working on the modules that are published using Articulate Storyline 2 Update 7 when viewing the module on Internet Explorer 10, we also noticed that some of the custom buttons with triggers are not working in the module, did anyone encounter this issue, do we have any solution from Articulate?
Note: The module is working fine on IE 9 and IE 11, we are noticing this issue only on IE 10.
The only workaround is to publish the module using previous version(Articulate Storyline 2 Update 6) and use the updater to fix the iOS9 issues.
Hi, Karthik -- Thanks for your question and I am sorry to hear you are having issues! Could you please reach out to our Support Engineers directly to see if they are able to test/reproduce the error you are seeing in IE10, as well? I would test your file, however unfortunately, I am using IE11 on all of my virtual machines for testing, so our Support Staff would be better equipped to assist you here.
Excellent, Karthik -- I will be on the lookout for your case to follow along and I intend to share updates here in the thread for others who may be encountering a similar issue. :)
I found the case submitted by Karthik, but it appears that we never received a file to test. I'm not aware of an issue off-hand and my initial search did not produce results.
Is this something that you are having difficulty with?
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Hi, Karthik -- Thanks for your question and I am sorry to hear you are having issues! Could you please reach out to our Support Engineers directly to see if they are able to test/reproduce the error you are seeing in IE10, as well? I would test your file, however unfortunately, I am using IE11 on all of my virtual machines for testing, so our Support Staff would be better equipped to assist you here.
Thanks Christie, I will share the details with the support Engineers.
Excellent, Karthik -- I will be on the lookout for your case to follow along and I intend to share updates here in the thread for others who may be encountering a similar issue. :)
Any news if this issue was fixed ? Or a real issue ?
Hi Peak!
I found the case submitted by Karthik, but it appears that we never received a file to test. I'm not aware of an issue off-hand and my initial search did not produce results.
Is this something that you are having difficulty with?
No, I'm just looking around to find if there is some issues with Update 7 before we install it on our 12 computers !
Ah, makes sense. Smart researcher :)
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