I am having a similar issue. I switched computers recently but the character bundle I received as part of the loyalty program got lost in the transition. When I attempt to download it again by going to http://www.articulate.com/loyalty.php it tells me that I've already redeemed it.
1 Reply
Hi Jennifer,
Can you connect with our Support team? They'll be able to double check what was set to you and then share the download link again.
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