Audio Distortion

Hi Joe,

Correct - you'll want to check the location of the files, as well as the name of the files. It may also help to re-import the audio after moving it to your local drive. I recommend doing this with at least one of the files, to see if there's an improvement.

• Work on your local drive (your C: drive). Working on a network drive or a USB drive can cause erratic behavior, including file corruption, loss of audio, and other unexpected behavior.
• You should also make sure the directory path to your project files and your published output is less than 260 characters (for example C:\Articulate).
• Avoid using special characters, accents or symbols in your file names (this includes spaces and underscores).

Additional information regarding "Naming Files, Paths, and Namespaces" in Windows operating systems can be found in the following Microsoft article.

It could also be the audio itself - what type of audio are you inserting? What format?

Although Articulate Storyline and Articulate Studio '13 support a wide range of audio file formats (AAC, AIF, AIFF, M4A, MP3, OGG, WAV, WMA), not all codecs and bitrates are supported. If you encounter either of the issues described above, we recommend converting your audio files to 16 bit 44 KHZ PCM WAV for best results.

• Here’s a video tutorial on how to configure Soundbooth and Audacity to convert to 16 bit 44 KHZ PCM WAV.
• And here’s a video tutorial on how to convert audio files to 16 bit 44 KHZ PCM WAV in iTunes.