Audio has static after publishing Mar 28, 2013 By Sean Ludlam Hello, I have imported my audio as a wav file and I have set the audio bit rate to the highest it can be before publishing. The audio sounds fine when I preview the slides, but after publishing it sounds like there is a lot of static. Does anyone know of a fix for this? Appreciate any information or ideas!
Christine Hendrickson Staff 11 years ago03/29/13 at 8:21 am (UTC) Hi Sean, If you're able to successfully import audio, but you hear noise or feedback when previewing or publishing, please review the following information: Although Storyline supports a wide range of audio file formats (AAC, AIF, AIFF, M4A, MP3, OGG, WAV, WMA), not all codecs and bitrates are supported. If you encounter either of the issues described above, it's recommended that you convert your audio files to 16 bit 44 KHZ PCM WAV for best results. Here’s a video tutorial on how to configure Soundbooth and Audacity to convert to 16 bit 44 KHZ PCM WAV. And here’s a video tutorial on how to convert audio files to 16 bit 44 KHZ PCM WAV in iTunes. I hope this helps! Let us know how it goes Christine
1 Reply
Hi Sean,
If you're able to successfully import audio, but you hear noise or feedback when previewing or publishing, please review the following information:
Although Storyline supports a wide range of audio file formats (AAC, AIF, AIFF, M4A, MP3, OGG, WAV, WMA), not all codecs and bitrates are supported.
If you encounter either of the issues described above, it's recommended that you convert your audio files to 16 bit 44 KHZ PCM WAV for best results.
I hope this helps! Let us know how it goes
Christine
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