I am sure this is probably an obvious fix, and I will kick myself when I see it. But. I cannot get the background images to work properly ( I have only been doing this for the last (way too many year ...lol).
What am I doing wrong? I have tried it in Storyline2 (update 4 and update 7). Same. What I am also wondering...... or suspicious about is the image. It is an iStockPhoto image that I copied. I want to show it to client before I buy, of course. Wondering if this is the issue ( I am trying everything)
From what I can see here it looks like the width of your background image is limited by the height and as the image and slide have different aspect ratios storyline is correctly choosing to display the white slide background colour on either side.
The green border is the images current aspect ratio:
To fix this without stretching the image width (and making everyone look like they need to travel to the nearest gym instead) you need to crop the image height so it matches the aspect ratio of your slide.
The transparent overlapping area is roughly what you'd need to crop:
Just enlarge (shift + drag or corner drag) the image so it's width matches that of your slide width then crop the image height.... and you're sorted!
I have tried everything suggested, plus other ideas. So far, not matter what I do, I get the background image tiled, like about. White space on left and right. I have tried just using the image in the slide and embedding it as a background. Same problem. What is frustrating, I have other background images that are not posing an issue. Just cannot find the commonality.
just upload the image sized as you have and let us know what your story size is - that should be enough for someone to try and replicate what is happening.
Are you just loading the image on the slide at slide level OR are you loading the image onto a master slide?
I just tried it again and... it is now working. Only difference this
time, I had to delete and rebuild a section of the module (entirely
different issue) because it was acting "weird" lol. Works now.
10 Replies
Hi Steve
not sure if this article will help you
http://en-au.articulate.com/support/storyline-2/maximum-image-size-in-articulate-storyline-sl2
Thanks Wendy, I will post the outcome tomorrow. Quitting for the nite!!!
Lucky you my day just started (well about 3 hours ago) - nite nite
Hi Steve,
From what I can see here it looks like the width of your background image is limited by the height and as the image and slide have different aspect ratios storyline is correctly choosing to display the white slide background colour on either side.
The green border is the images current aspect ratio:
To fix this without stretching the image width (and making everyone look like they need to travel to the nearest gym instead) you need to crop the image height so it matches the aspect ratio of your slide.
The transparent overlapping area is roughly what you'd need to crop:
Just enlarge (shift + drag or corner drag) the image so it's width matches that of your slide width then crop the image height.... and you're sorted!
Cheers,
Mark
I have tried everything suggested, plus other ideas. So far, not matter what I do, I get the background image tiled, like about. White space on left and right. I have tried just using the image in the slide and embedding it as a background. Same problem. What is frustrating, I have other background images that are not posing an issue. Just cannot find the commonality.
Hi Sreve
do you want to upload the image and let us know what your story size is - someone might be able to help
Wendy, I will see if I can sterilize the content first. It is all NDA content.
ps: I do appreciate the offer!!
.. Steve
Hi Steve
just upload the image sized as you have and let us know what your story size is - that should be enough for someone to try and replicate what is happening.
Are you just loading the image on the slide at slide level OR are you loading the image onto a master slide?
Wendy,
I just tried it again and... it is now working. Only difference this
time, I had to delete and rebuild a section of the module (entirely
different issue) because it was acting "weird" lol. Works now.
fyi
Great news Steve - sounds like something was corrupt and causing the issue - glad you got it working - good luck with your project!
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