Can't translate storyline courses
Nov 04, 2015
Hi all,
during 2 weeks I only have problems with storyline... at the end, all of them are solved by the support team, but they are still without a good solution. For example the amount of information that Storyline courses, even they are short, charge the suspend data variable, and that makes the course not working well in Moodle. I'm thinking about changing to another software, cause it begins to stress me a lot. Let's see if somebody can solve this... I've realized that there are many people who is suffer the same.
I can't generate a word document for translate the course. It crashes in the begining of the process. I attach an image with the popup error window that appears. I have to send 10 modules to be translated for next week, and I have to send them tomorrow. Can anybody help me please?
13 Replies
Hi Cesc,
Did you submit a support case for this particular issue? We've had a few users who have shared a similar situation and it's not something that our team has been able to reproduce yet, so we'd want to take a look at your .story file and do some testing of it ourselves. You can reach out to them here if you haven't yet.
the suspend_data size is really a SCORM 1.2 specification stupidity which was fixed in the SCORM 2004 spec.
In Moodle 2.7 and higher (which hopefully you are using because all older versions are no longer supported and could contain security issues) we have a setting called "SCORM 1.2 standard mode" which lets you "break" scorm compliance and allow suspend_data to store more than the 1.2 spec allows.
more information on this setting is here:
https://moodle.org/mod/forum/discuss.php?d=282656#p1211522
and ... if you're using an older version of Moodle, you should really prioritise an upgrade (and set up a regular scheduled upgrade process to make sure you remain on a supported release)
I had some success solving this by ensuring that word was my default app for Doc files. Also make sure Word is not open before you start the translation, do not cut and paste during the translation.
Dan has given you some great advice for moodle
Thanks Ashley, I have sent to the support team the ten .story files and summit a case. Will see if finally I can solve the problem.
Hi Dan,
we're using moodle 2.8. and exporting the course in SCORM 2004 version has solved the problem. But I still think that's not the solution because my course is very short, 33 slides, and have only 10 questions at the end and we're using no variables. Why this type of course generates an amount of data that exceeds the suspend data variable? In a normal course of about 150 slides will happen the worst. Why?
But really thanks for the answer... it gaves me more information to look for. Thanks.
Hi Phil,
this happens to me when I was using Storyline 1 and I used to solve the problem doing exactly what you say. But this time, this does not solve the problem. Thanks anyway.
you would be better to turn standards mode off (admin > plugins > activites > SCORM) and then publish as SCORM 1.2 as it works more reliably in Moodle. (not sure about your other issues though)
Hi Dan,
I will try what you say, but I will have more courses in this moodle for this client, most of them are larger than one's causing the problems. So... I have to proove all the possibilities. Really thanks. That was something I didn't know about moodle... so, THANKYOU
I've been thinking about making that check-box unticked by default on new Moodle installations, the only reason I can think of someone wanting to have that box ticked is if they wanted to run the ADL SCORM 1.2 compliance tests... and they would have to be really nuts to do that.....
mmm... can't imagine wich is the best solution. Maybe you should know if an important mount of people use to run ADL SCORM 1.2 compliance tests... and decide what's the best solution.
For sure, for eLearning departments who use to work with Articulate and Moodle softs would be the best solution.
I'm just trying out now and would tell you what happens.
Thanks.
Hi Dan,
I've prooved changing this in our moodle, but the courses exported with SCORM 1.2 with Articulate Storyline still doesn't work. They have the same problem.
The other exported with SCORM 2004 still work correctly.
May I leave moodle with this option unticked? I think it will be ok for the rest of the courses.. and I think will not cause problems. What do you think?
Thanks Cesc for reaching out to our Support team and they'll be able to test your files and let you know some next steps.
Glad Dan and Phil were able to assist you with the other Scorm data and Moodel elements.
It's perfectly safe to leave un-ticked - see the discussion I linked above on moodle.org for more background on this if you want more info.
This discussion is closed. You can start a new discussion or contact Articulate Support.