Classic Player

Apr 29, 2020

Hi,

I have created and saved a custom player (classic player design) and have ticked the box to have the seek bar displaying. When I go to preview the slide the seek bar (and 'next' 'prev' buttons) have vanished. I published the project to review 360 but the seek bar is still invisible.

What is more odd is, I imported a colleagues project and added my custom player and the seek bar is visible, as it should be.

I have not updated the software in a while, could this be the cause?

1 Reply
Leslie McKerchie

Hi Benjamin and welcome to E-Learning Heroes :)

That is odd. Thanks for contacting us to share what you are seeing.

With your permission, I'd like to take a look at your project file to investigate what's happening. You can share it publicly here, or send it to me privately by uploading it here. I'll delete it when I'm done troubleshooting.

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