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CamrynWagner's avatar
CamrynWagner
Community Member
4 years ago

Closed Caption Button Not Appearing

Hi there! 

I have a closed caption SRT file attached to a 60-minute MP4 in my Storyline course, and have closed captions checked in the player. In the player preview, the closed caption button shows up. 

However, when I preview the file the closed caption button doesn't appear. It doesn't appear when I launch the course in our LMS either. 

Thank you for any help!