Course Not Marking As Complete
Aug 24, 2016
By
Monica Keith
Hi, some urgent help would be appreciated. We have a course developed in Articulate Storyline 2, and it's not marking as complete - either in the LMS or on Scorm Cloud. Original setting was to have it passed at 100%, using the results slide to track and Report status to LMS as "Completed/Incomplete". That didn't work - marked as 100% score, but as incomplete. Also tried setting to viewing all the pages, and LMS Report Status of "Completed/Incomplete" - this didn't work either. Also tried with "Passed/Failed" - again didn't work. Can anyone advise pls.
7 Replies
Hi Monica!
If you are able to re-create the issue in SCORM Cloud, will you please allow us to have a look at the .story file?
Hi Leslie - yes, happy for you to take a look at the file. Is there somewhere I can load it without it being made public?
FYI - we got it working on SCORM Cloud by setting "Report Status to LMS" to PASSED/INCOMPLETE and with Tracking being based on 29 out of the 30 total pages had been viewed. This then worked on SCORM Cloud but not on client's LMS. I believe they need it set to COMPLETE but this doesn't seem to be working when selecting that Report Status in Articulate.
Hmm, maybe I'll still take a look. You can share privately here.
Thanks very much Leslie. I've upload the file.
Thanks Monica! Looks like I've received it (00879902) and will respond to you there.
If the course is over 29 minutes long or the user has the cbt up (open) for over 29 minutes, then the API drops. Kind of like when your cell phone drops a call while driving. In the LMS it gives the illusion that you are still connected and allows the student to finish the cbt but will not mark complete. There is supposed to be a fix to this in UPDATE 10 of storyline 2.
Hi Stacie,
I'm not sure which fix you're referring to in Update 10 but the list of all fixes is here:
Bug Fixes:
You can see the entire list and download the update here.
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