Course report letting learners complete even test score is below passing level

Mar 17, 2015

Our Courses is set to report completed/incompleted to the LMS system and track using result of test.

So - it should not be able to complete unless the test is done with at least 80% correct reply in the test.

Still from time to time a learner is reportet to the LMS system as completed, but with a score below 80. ( 9 out of 552 learners is fail )

The problem is the same for all courses which are made using Storyline.

The incorrect report leads to mistrust of the system.

What can we do to solve it?

 

3 Replies
Leslie McKerchie

Hi Per!

It looks as if you shared your published output and sharing your project file, .story file, is typically easier to help diagnose possible issues.

I would advise that you test your content in SCORM Cloud to see if you experience the same behavior. If so, it would be something that we would want to take a look at, but if not, you would need to look to your LMS team for assistance.

Per  Nørsten

Hi Leslie

Thanks replying.

As the problem only appears 9 out of 552 times - with no pattern of Course, time etc. it will be very difficult for me to test the scorm. (attached is a completion report showing the problem)

My LMS team says - "we are only presenting the data sent from the scorms"

The previus attached file is an published output file (zip)

Here I attach the story file from one of the courses.

Hope you will be able to help me how to solve the problem as it really makes the reports least trustworthy.

Br Per Nørsten

This discussion is closed. You can start a new discussion or contact Articulate Support.