Font change in text variables (reprise)
Sep 13, 2013
Advance apologies- I know this was addressed in a thread back in summer 2012 but it pretty much died on the vine then. Every time I inject the results of a text variable into a shape, text box, or whatever, the ENTIRE shape, text box, and/or whatever renders in an awful Times New Roman font for many of my users. In the image below, disregard the red arrow reviewer comment and focus on the green highlight. That entire sentence with the %firstname% (Joe) should be the Articulate font I created it in. If I remove the text data reference, the sentence renders Articulate font normally in the user's browser. Has this issue been dealt with as a bug? Are there any further tips? I've tried everything offered so far, but it's hit or miss and it badly affects the look of the program.
6 Replies
No fixes sorry Jeff have you tried Arial to see if that does it?
Thanks, Phil.. I was afraid of that. Hopefully to be addressed in the next update. I'll try Arial and see if it helps. There's still a sizable difference between Arial and Articulate- seems the kerning stretches out the Articulate quite a bit more than the Arial. It's better than TNR in any case! Thanks again.
I never use Articulate font, I don't like it.
I get this issue all the time, latest course I developed uses tons of references, arial often fixes the problem because it will be installed on a users machine.
I tried the Arial font and it worked except for those places where I used superscript (many).. for some reason superscript rendered at normal size in the published version, so had to work around those instances. Thanks again for your responses- do you know if Articulate has this on their 'fix' list?
Jeff,
Try using Arial Unicode MS. Had this same issue on a project awhile back. Never did find the cause, but suspicions led us to how different browsers render fonts. I have zero evidence to support that other than Arial Unicode MS solved the problem.
Good luck.
Hi Jeff,
We've seen issues related to the font size changing within the variable, but I don't find a report of the font type changing. Would you be able to share your file with our Support team so that they can look into it further and report to our QA team?
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