When I paste or write text in NOTES area, words containing an apostrophe get rendered with a blank space (not needed) after the apostrophe itself. And in my language (italian) there many expressions thats use apostrophe!....
Unfortunately, that's a known issue we haven't pushed out a fix for yet. Our QA team is aware of it, and are working hard to get it resolved in a future build. Currently, the only workaround is to apply a double-space in between accented characters in the Notes tab. Sorry for any inconvenience.
That's not my problem! The problem of accented letters has been fixed with the last update, as I saw... The issue I reported is about words with apostrophe. E.g.: l'attività becomes l' attività after rendering. The space after the apostrophe is not right!
How are you publishing / viewing the content - HTML5, web, LMS, other? I'm not able to replicate when publishing to Articulate Online and viewing in IE9.
It would be really helpful if you could log your experience with our support team, including the details of how you're publishing / viewing the content. And on the second page of the case link, you'll even be able to record a screencast of the issue which would be much appreciated. Thanks for bringing this to us - we really appreciate the help!
7 Replies
Hi Lorenzo,
Unfortunately, that's a known issue we haven't pushed out a fix for yet. Our QA team is aware of it, and are working hard to get it resolved in a future build. Currently, the only workaround is to apply a double-space in between accented characters in the Notes tab. Sorry for any inconvenience.
That's not my problem! The problem of accented letters has been fixed with the last update, as I saw... The issue I reported is about words with apostrophe. E.g.: l'attività becomes l' attività after rendering. The space after the apostrophe is not right!
Hi Lorenzo,
Thanks for clarifying the issue. Are you able to send us your .story file so we can take a look at what's going on?
Maybe it's not necessary. Try to create a new project, only one slide, and in Notes area put this words (italian words):
Un'attività
Dell'acqua
L'apostrofo
When publishing, they should be wrongly rendered as:
Un' attività
Dell' acqua
L' apostrofo
That is, a blank space is placed after the apostrophe.
Update.
The same happens with "
Try this in Notes area.
“Uniform Requirements for Manuscripts Submitted to biomedical Journals: Writing and Editing for Biomedical Publication”.
After publishing:
“ Uniform Requirements for Manuscripts Submitted to biomedical Journals: Writing and Editing for Biomedical Publication” .
Hi Lorenzo,
How are you publishing / viewing the content - HTML5, web, LMS, other? I'm not able to replicate when publishing to Articulate Online and viewing in IE9.
It would be really helpful if you could log your experience with our support team, including the details of how you're publishing / viewing the content. And on the second page of the case link, you'll even be able to record a screencast of the issue which would be much appreciated. Thanks for bringing this to us - we really appreciate the help!
Web format, viewing in FF 15
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